Privacy Policy

Privacy Policy

Effective Date: October 2, 2026

ASN FireHoist, operated by AutoShop Network, respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our website, contact us, request a service, or communicate with us by telephone, email, or text message.

1. Information We Collect

  • Name
  • Business name
  • Business address
  • Email address
  • Telephone or mobile number
  • Service location
  • Appointment information
  • Information related to fire extinguisher inspections
  • Information related to automotive hoist inspections
  • Inspection and service records
  • Quotes and service requests
  • Communications you send to us
  • Website usage information such as IP address, browser type, and device information

We collect only information reasonably necessary to provide and improve our services and communicate with customers.

2. How We Collect Information

  • Contacting ASN FireHoist by telephone
  • Sending us an email
  • Submitting a form through our website
  • Requesting an inspection or service
  • Requesting a quote
  • Scheduling an appointment
  • Communicating with us through SMS or other messaging services
  • Providing information directly to one of our employees or technicians

3. How We Use Your Information

  • Respond to inquiries
  • Provide quotes
  • Schedule fire extinguisher or hoist inspections
  • Confirm or change appointments
  • Communicate technician arrival information
  • Provide service and inspection updates
  • Maintain inspection and customer records
  • Send inspection renewal or service reminders
  • Send invoices, receipts, reports, or other service documentation
  • Provide customer support
  • Improve our services and website
  • Comply with applicable legal and regulatory requirements
  • Prevent fraud, misuse, or unauthorized activity

4. Telephone and Branded Calling

ASN FireHoist may contact customers by telephone regarding requested services, inspections, quotations, appointments, service reminders, account matters, and other legitimate business communications.

We may use telecommunications providers, including Twilio and participating telephone carriers or service providers, to deliver calls and display ASN FireHoist’s business identity or caller information where supported.

We do not use branded calling to impersonate another organization or intentionally misrepresent the identity or purpose of our calls.

5. SMS and Text Messaging

If you provide your mobile telephone number and consent to receive text messages, ASN FireHoist may send messages relating to appointment confirmations, appointment reminders, technician arrival updates, inspection scheduling, service updates, quotes, inspection renewal reminders, customer support, and other communications related to services you requested.

Message frequency varies. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP. You may reply HELP for assistance or contact ASN FireHoist directly. Consent to receive SMS messages is not a condition of purchasing our services.

6. SMS Consent and Mobile Information

Mobile phone numbers, SMS consent records, and messaging opt-in information will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.

Information may be provided to service providers when necessary to operate our communications systems and deliver messages requested or authorized by customers. These service providers are permitted to process information only as necessary to provide services to ASN FireHoist and are subject to applicable contractual and privacy obligations.

7. Sharing of Personal Information

ASN FireHoist does not sell personal information.

We may share limited information with trusted service providers that help us operate our business, including telecommunications providers, SMS and telephone service providers, website hosting providers, email providers, payment processors, software and technology providers, professional advisers, and government or regulatory authorities when legally required.

These organizations receive only the information reasonably necessary to provide the applicable service. We may also disclose information when required by law, court order, regulatory requirement, or when necessary to protect our legal rights.

8. Third-Party Service Providers

ASN FireHoist may use third-party technology platforms, including telecommunications providers such as Twilio, to facilitate telephone calls, SMS communications, and related services.

These providers may process limited personal information according to their own privacy policies and contractual obligations. Use of these providers does not authorize them to use customer information for unrelated marketing purposes.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, modification, or destruction. However, no electronic transmission or storage system can guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary to provide requested services, maintain inspection and service records, meet accounting requirements, resolve disputes, fulfil legal or regulatory obligations, and maintain legitimate business records. Information that is no longer reasonably required may be securely deleted, anonymized, or destroyed.

11. Your Privacy Rights

Depending on applicable law, you may request access to personal information we maintain about you, correction of inaccurate personal information, deletion of certain personal information, withdrawal of consent where processing is based on consent, or information about how your personal information has been used.

Certain information may need to be retained where required by law or for legitimate business purposes.

12. Cookies and Website Information

Our website may use cookies and similar technologies to operate the website, understand website activity, improve performance, and maintain security. You can configure your browser to restrict or block cookies. Certain website functions may not operate properly if cookies are disabled.

13. Third-Party Websites

Our website may contain links to third-party websites. ASN FireHoist is not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of websites they visit.

14. Children’s Privacy

ASN FireHoist provides commercial inspection services and does not knowingly collect personal information from children for the purpose of providing our services.

15. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes to our services, technology, business practices, or legal obligations. The current version will be published on our website with an updated effective date.

16. Contact Us

Questions, privacy requests, or concerns regarding this Privacy Policy may be directed to:

ASN FireHoist / AutoShop Network
Phone: +1 289-216-8783
Email: autoshopnetwork@outlook.com
Website: https://asnfirehoist.com